Most point to increasing the session timeout to being 30mins, it already was but I tried increasing it and it didn't make any difference. Although I haven't been able to find any useful KB articles or forum posts. If someone can point me to where some useful error logs might be, an existing knowledge base article, or something else, then that would be great. I've logged in with different user accounts and the admin account. I've logged in with different browsers on different IP addresses and also in incognito mode. I've restarted apache, nginx and psa, plus rebooted the server. I tailed /var/log/*/*.log and didn't find anything else that was any use. ![]() Sw-engine.log was pretty boring only having : Checking /var/log/sw-cp-server/ the access.log file is empty and error.log only had an error from when I tried to access the site whilst also upgrading it. I can't find anything useful in the error logs. So there doesn't seem to be an issue with that. Other websites work (e.g WordPress sites) and I even specifically tested saving something to the PHP session and then in another request outputting it. ![]() I've checked that PHP sessions are being saved and work as expected. > plesk installer -select-release-latest -upgrade-installed-components I updated it by ssh'ing in as root and running I've updated Plesk to the latest version, it looks to have downloaded PSA_12.5.30 ![]() It's got 8GB of ram and at least 3GB of HDD space available. It's a Linode machine running Ubuntu v14.04
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